Question 1

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Question 2

Why do FAQs matter?

Accepted Answer

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

Question 3

Where can I add my FAQs?

Accepted Answer

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Question 4

4. Do I need to provide cleaning products?

Accepted Answer

No, our team arrives with a full set of necessary cleaning chemicals and equipment. If you have special requests regarding the products used, please let us know in advance.

Question 5

5. How long will the cleaning take?

Accepted Answer

Cleaning duration depends on the size and condition of the premises. Typically, a standard house cleaning takes between 2 and 4 hours, but we will provide a more accurate estimate after assessing your requirements.

Question 6

6. Are your cleaners insured and checked?

Accepted Answer

Yes, all our cleaners are thoroughly checked and insured, which guarantees quality service and your safety.

Question 7

7. Is it possible to order regular cleaning?

Accepted Answer

Yes, we offer flexible schedules for weekly, bi-weekly or monthly cleanings. Let us know your preference when you order and we will set up a regular service.

Question 8

8. What payment methods do you accept?

Accepted Answer

We accept a variety of payment methods including credit cards, bank transfers and mobile payments through local providers.

Question 9

9. What is your cancellation policy?

Accepted Answer

We understand that plans can change. You can cancel or reschedule your order up to 24 hours before your scheduled cleaning time without any penalties.

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